Refund policy

Jalzachih Leather Bros.

Returns and Refund Policy
Effective Date: 11/16/2024

At Jalzachih Leather Bros., we are committed to ensuring your satisfaction. If you're not fully satisfied with your purchase, we're here to assist you. Below is our returns and refund policy.

1. Returns

• Eligibility: Returns are accepted within 30 calendar days of receipt. Items must be unused, in original condition, and in their original packaging to qualify.

• Non-Returnable Items:

• Gift cards

• Custom or personalized items

• Items marked as final sale

2. Return Process

• Initiate a Return: Contact us at sales@jalzachihleatherbros.com or call (510) 760-1312 with your order number and return reason.

• Return Authorization: Once approved, you’ll receive a Return Merchandise Authorization (RMA) number and instructions for returning your item.

• Shipping Costs: Return shipping costs are your responsibility and are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

3. Refunds

• Inspection: Once we receive and inspect your return, we’ll notify you via email regarding approval or rejection.

• Processing: Approved refunds will be processed within 7–10 business days and applied to your original payment method.

Partial Refunds:
In some cases, partial refunds may be issued for items returned in less than original condition, such as:

• Belts or tools with visible use.

• Stained Leather hides.

• Items returned more than 30 days after delivery.

4. Exchanges

We only replace manufacture defective items. To request an exchange, contact us at sales@jalzachihleatherbros.com.

5. Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

6. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account and credit card statement.

2. Contact your bank or credit card company, as processing times may vary.

3. If you still haven’t received your refund, reach out to us at sales@jalzachihleatherbros.com.

7. Gifts

• Gift Returns: If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit upon return approval.

• Gift Giver Returns: If the gift wasn’t shipped directly to you, the refund will be issued to the original purchaser.

8. Contact Us

For questions about our returns and refund policy, reach out to us:

• Email: sales@jalzachihleatherbros.com

• Phone: (510) 760-1312

• Address: 32108 Alvarado Blvd #307, Union City, CA 94587

Thank you for shopping with Jalzachih Leather Bros.

© 2024 Jalzachih Leather Bros. All rights reserved.

 

 JALZACHIH LEATHER BROS. LLC.

 

Jalzachih Leather Bros.
Privacy Statement
Effective Date: 11/16/2024

At Jalzachih Leather Bros., we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your data.

SECTION 1 - INFORMATION WE COLLECT

When you purchase from our store, we collect the following personal information:

• Purchase Information: Name, address, email address, and payment details.
• Device Information: Your computer’s IP address, browser type, and operating system for analytics and website optimization.
• Email Marketing: With your consent, we may send you updates about our store, new products, or promotions.

SECTION 2 - CONSENT

How We Obtain Consent

• By providing personal information to complete a transaction, verify your payment method, place an order, or arrange for delivery, you consent to our collection and use of your data for that specific purpose.
• For additional uses, such as marketing, we will ask for your explicit consent or provide an option to opt-out.

Withdrawing Consent
You may withdraw your consent at any time by contacting us at sales@jalzachihleatherbros.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information:

• To comply with legal obligations.
• If you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides our e-commerce platform.

• Your data is stored securely on Shopify’s servers, protected by firewalls and encryption.
• Payment information is encrypted via PCI-DSS standards and only stored as long as necessary to complete your transaction.
• For more information, refer to Shopify’s Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

We may share your information with third-party providers to facilitate services, such as payment processing.

• Third-Party Policies: These providers may have their own privacy policies, and we recommend reviewing them to understand how your data will be handled.
• Jurisdictional Considerations: Your data may be subject to the laws of the jurisdiction where the provider operates. For example, transactions processed in the U.S. may fall under U.S. laws such as the Patriot Act.

External Links: Once you leave our website or are redirected to a third-party site, this Privacy Statement no longer applies.

SECTION 6 - SECURITY

We implement industry-standard measures to protect your data, including:

• Encryption: Credit card information is encrypted using SSL and AES-256 encryption.
• Best Practices: We comply with PCI-DSS standards and other recognized security protocols.

While no method of transmission or storage is 100% secure, we take every reasonable precaution to safeguard your information.

SECTION 7 - COOKIES

We use cookies to enhance your browsing experience. Examples include:

• Session Cookies: Track session activity (_session_id).
• Persistent Cookies: Retain cart contents for 2 weeks (cart).
• Analytics Cookies: Track visits and unique users (_shopify_uniq).

You can manage cookie preferences through your browser settings.

SECTION 8 - AGE OF CONSENT

By using our site, you confirm that you are at least the age of majority in your jurisdiction or that you have consented to allow your minor dependents to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Updates take effect immediately upon posting to our website.

• Material changes will be noted here to inform you about what data we collect, how we use it, and under what conditions we disclose it.
• In the event of a merger or acquisition, your data may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we hold, or if you have questions or complaints, please contact:

Privacy Compliance Officer

• Email: sales@jalzachihleatherbros.com
• Phone: (510) 760-1312
• Address: 32108 Alvarado Blvd #307, Union City, CA 94587

Thank you for trusting Jalzachih Leather Bros. with your information.

© 2024 Jalzachih Leather Bros. All rights reserved.

JALZACHIH LEATHER BROS. LLC.

 

 

Jalzachih Leather Bros. LLC

Terms of Service
Effective Date: 11/16/2024

OVERVIEW

This website is operated by Jalzachih Leather Bros. LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Jalzachih Leather Bros. LLC. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms of Service (“Terms”), including any additional policies referenced or linked herein.

Please review these Terms carefully before accessing or using our website. If you do not agree, you may not access the site or use the Service. Any new features or tools added to the store are also subject to these Terms.

We reserve the right to update these Terms at any time by posting changes to this page. Your continued use of the site constitutes acceptance of these changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services.

SECTION 1 - ONLINE STORE TERMS

• By agreeing to these Terms, you confirm you are the age of majority in your jurisdiction or have given consent for your minor dependents to use this site.
• You must not use our products or services for unlawful purposes or violate laws in your jurisdiction.
• Breaches of these Terms may result in immediate termination of your Service.

SECTION 2 - GENERAL CONDITIONS

• We reserve the right to refuse service to anyone for any reason at any time.
• Content (excluding credit card information) may be transferred unencrypted across networks for technical purposes. Credit card information is always encrypted.
• You agree not to duplicate, copy, sell, or exploit any part of the Service without express written permission.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

• We are not responsible if the information on this site is inaccurate, incomplete, or outdated.
• Reliance on site materials is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

• Prices and product availability are subject to change without notice.
• We may modify or discontinue the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

• Certain products/services may be exclusive to the website and subject to our Return Policy.
• We reserve the right to limit sales or quantities and to discontinue products at any time.
• We cannot guarantee that the color or image display on your device matches the actual product.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

• We reserve the right to limit or cancel orders at our discretion and notify you using the contact details provided.
• You agree to provide accurate account and payment information to complete transactions.

SECTION 7 - THIRD-PARTY SERVICES AND LINKS

• We are not responsible for third-party services, materials, or websites accessed through our site. Use them at your own risk.
• Review third-party policies carefully before engaging in transactions.

SECTION 8 - USER CONTENT

• By submitting comments or other content, you grant us the right to edit, publish, and distribute them without obligation.
• Submissions must not violate intellectual property, privacy, or other legal rights.

SECTION 9 - PERSONAL INFORMATION

• Your submission of personal information is governed by our Privacy Policy.

SECTION 10 - ERRORS AND OMISSIONS

• We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders affected by such issues.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site or its content for:

• Unlawful activities.
• Violating third-party rights or intellectual property.
• Transmitting viruses or malicious code.
• Collecting or misusing personal data.

SECTION 12 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

• The Service is provided “as is” and “as available,” without warranties of any kind.
• We are not liable for any damages, including but not limited to direct, indirect, or incidental damages arising from your use of the Service.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold Jalzachih Leather Bros. LLC and its affiliates harmless from any claims arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 14 - SEVERABILITY

If any provision is deemed unlawful or unenforceable, it shall not affect the validity of the remaining Terms.

SECTION 15 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding prior agreements.

SECTION 16 - GOVERNING LAW

These Terms are governed by the laws of California, USA.

SECTION 17 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms. It is your responsibility to review changes. Continued use of the site constitutes acceptance.

SECTION 18 - CONTACT INFORMATION

For questions, contact us at:

• Email: sales@jalzachihleatherbros.com

JALZACHIH LEATHER BROS. LLC.